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Frequently Asked Questions
- 01Yes, at Sunshine Organising, we take your privacy and confidentiality very seriously. All of our professional organisers are trained to adhere to strict privacy and confidentiality protocols. Any information shared with us during the course of our work together will be kept strictly confidential. We understand the sensitive nature of our clients' belongings and personal information, and we make it our top priority to maintain the highest level of privacy and security. You can trust that your privacy is assured when working with Sunshine Organising.
- 02We start with a phone call to understand your needs, followed by a tailored plan of action. On the day, our team will assist with decluttering, organising, and streamlining your space efficiently, ensuring a functional and aesthetic result.
- 03Our Organising Blitz is a four-hour session from $440 including GST for one organiser, $880 for two, $1,320 for three or $1,760 for four. Custom organising, moving, downsizing and commercial work is $110 per organiser per hour including GST, with a four-hour minimum. We'll give you a clear written quote before any work begins. Storage products and packing materials are optional extras, charged separately. Large-scale projects are quoted individually.
- 04We offer five core services: Home Organising (including our Organising Blitz, custom organising and pre-sale decluttering), Packing, Unpacking & Moving, Downsizing & Retirement Relocations, Office & Commercial Organising, and Large-Scale Projects & Relocation Support for builders and insurers. We're organisers, not removalists, and we don't offer bond cleaning, but we're happy to work alongside your removalist.
- 05While it’s not mandatory, being present allows us to understand your preferences and make real-time decisions together.
- 06We primarily service the Sunshine Coast area but are available for travel on request.
- 07Not at all! We recommend products to help maintain an organised space, but you are welcome to use what you already have. If you do want products, we will go over this in the initial consultation.
- 08No, you do not. We will give the area a light clean as we go. Zero judgement here, just get it done for you support!
- 09We handle everything except driving the truck: planning, decluttering, packing and unpacking. You book your own removalist, and we're happy to work alongside them on moving day if you'd like.
- 10Ideally four to six weeks before moving day, so we can secure your dates and start decluttering early. We'll always try to help with shorter notice.
- 11Yes. We regularly work with families who live interstate or overseas, keeping you updated with photos and calls while we help your parents sort, pack and settle into their new home.
- 12Yes. Custom organising, moving, downsizing and commercial projects all start with a complimentary consultation, in person or over the phone. The Organising Blitz doesn't need one: just choose your team size and book.
FREQUENTLY ASKED QUESTIONS
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